|About Us This site is owned and operated by Viking Airsoft Armoury Ltd ("A2", "we" or "us"). Registered office: The Old Star Church Street Princes Risborough Buckinghamshire HP27 9AA. Registered number 4550441 VAT Number 798 3623 73. If you have any comments or complaints on or about our website, please email us at firstname.lastname@example.org or call us on 01494 766616.|
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
-THE LAW ON PURCHASING REALISTIC IMITATION FIREARMS & IMITATION FIREARMS-
YOU MUST BE OVER 18 TO IN ORDER TO MAKE A PURCHASE OF ANY AIRSOFT REALISTIC IMITATION FIREARM OR IMITATION FIREARM.
YOU MUST BE A REGISTERED AIRSOFTER OR RE-ENACTOR TO MAKE A PURCHASE OF ANY REALISTIC IMITATION FIREARM.
OVER 18'S WITHOUT AIRSOFT OR RE-ENACTORS MEMBERSHIP WILL ONLY BE ABLE TO PURCHASE AN IMITATION FIREARM PAINTED IN A NON-REALISTIC COLOUR. WE PROVIDE THIS SERVICE FOR A SMALL FEE. PLEASE LOOK UNDER OUR ENGINEERING SECTION FOR MORE DETAILS.
Q:I HAVE A SHOTGUN CERTIFICATE, CAN I BUY ONE?
A: NO. UNLESS YOU ALSO HAVE AN AIRSOFT OR RE-ENACTORS MEMBERSHIP.
Q I HAVE A FIREARMS CERTIFICATE, CAN I BUY ONE?
A: NO. UNLESS YOU ALSO HAVE AN AIRSOFT OR RE-ENACTORS MEMBERSHIP.
Q: CAN I BUY ONE? I ONLY WANT TO SHOOT CANS.
A: YES, BUT I WILL HAVE TO BE PAINTED IN A BRIGHT COLOUR.
Q: CAN I BUY ONE? I ONLY WANT IT TO SHOOT *INSERT ANIMAL* THAT KEEPS GOING IN MY GARDEN.
A: DEFINATELY NOT.
Q: I'M UNDER 18 AND I'M GOING TO TRY AND BUY ONE ANYWAY, CAN I DO THAT?
A: NO. AND WE'LL TELL YOUR MUM.
If you are unsure of the law regarding the purchasing of Realistic Imitation Firearms & Imitation Firearms, you would just like more information, please contact us.
We accept major debit and credit cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling Our standard shipping fee is £8.50 for one parcel up to 25Kilos(contact us for multiple parcel quote)for Insured Courier in UK Mainland. N.I, Channel Islands, IoM maybe more, contact us for quote. We cannot use Royal Mail for the majority of our items. Free shipping for orders over £150.00 (excluding shipping fees, UK Mainland only) .|
WE DO NOT SHIP OUTSIDE OF THE UNITED KINGDOM.
|Delivery Schedule Orders need to be placed and paid for before 12.00 Midday to be despactched that day.|
All Realistic Imitation Firearms need to be delivered to the registered UKARA address.
Please also make sure your membership details are present and correct, any missing or incorrect details will delay your order from being processed.
Please note: That due to our courier, we cannot ship outside of mainland UK. Please telephone to discuss any orders you need to make. Shipping is normally next working day (24-48 hours)if the order has been placed before midday, 2-3 days for any orders inc gas.
If you require a guaranteed next day delivery please specify and please make sure you have ordered in time.
Courier only collects from us Tuesday to Friday
|Back Orders If your item is not in stock, we will contact and offer to back order your goods for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee Our Warranty Terms |
12 MONTH WARRANTY ON PROLINE AEGS
6 MONTH WARRANTY ON SPORTLINE AEGS
1 MONTH WARRANTY ON DISCOVERYLINE AEGS
6 MONTH WARRANTY ON MAEGS
6 MONTH WARRANTY ON GAS BLOWBACKS
6 MONTH WARRANTY ON SPRING RIFLES
1 MONTH WARRANTY ON SPRING PISTOLS
1 MONTH WARRANTY ON
TERMS & CONDITIONS
To book your replica or AEG in for repair, please call us on
01494 766373 or bring it back to us directly.
Returns Policy on any new AEG's GBB's Springers and or accessories
In the unlikely event that your new Airsoft replica or accessory purchased form the Airsoft Armoury is faulty then please contact Airsoft Armoury immediately (email@example.com) to discuss your problem. At our discretion, either a repair will be carried out or a replacement product will be dispatched to you, although this WILL NOT happen until the originally purchased goods are returned and are confirmed to be faulty by our engineers.
No refunds will be given on any product that has been damaged by neglegence, carelessness or misuse.
Any goods returned that have no fault as confirmed by our engineers will be subject to a re-stocking charge (WE RESERVE THE RIGHT TO CHARGE A RE-STOCKING FEE AT 15% OF THE INVOICE VALUE FOR GOODS RETURNED). *Note: Incorrect delivery instructions are not a reason for goods to be returned, re-delivery or stock returns will be charged.
Any items returned under our 30-day money back guarantee must be "AS NEW",un-opened, un-used and in the original, undamaged packaging missing no items from the packaging including the complimentary packet of BB's.
IF YOU HAVE ANY DOUBTS PLEASE CONTACT US IMMEDIATELY
OUR ENGINEERS ARE ALL FULLY TRAINED AND AUTHORISED BY MANUFACTURERS TO UNDERTAKE REPAIR AND REMEDIAL WORK. UNDER NO CIRCUMSTANCES SHOULD YOU ATTEMPT TO DISASSEMBLE ANY PRODUCTS PURCHASED FROM AIRSOFT ARMOURY YOURSELF -DOING SO WILL INVALIDATE YOUR WARRANTY.
PLEASE OBSERVE ANY ADVICE GIVEN AT THE TIME OF PURCHASE CONCERNING BATTERY TYPES AND POWER AS USING AN INCORRECT BATTERY IN YOUR NEW AEG WILL INVALIDATE YOUR WARRANTY.
How do I get my Airsoft Armoury product repaired under its warranty?:
If a product proves faulty due to a manufacturing defect you should contact Airsoft Armoury immediately. Airsoft Armoury will then identify the problem and if necessary have the problem resolved under the terms of our warranty. All valid repairs are free of charge for both parts and labour subject to the following conditions:
Conditions of the Warranty:
Original receipt required as proof of purchase. No products will be worked on under these terms without original proof of purchase.
The Airsoft Armoury warranty does not include any the following:
Any transportation costs incurred in transporting the item back to the Airsoft Armoury for repair.
Any breakages as a result of accidental/neglegent damage.
Any routine maintenance required
Any faults arising from misuse
Any faults arising from any repairs not previously carried out by the Airsoft Armoury
Any upgrades that have been installed in the product other than those done by the Airsoft Armoury engineers
Any faults arising from the use of poor quality sub standard BB's (Staff can provide full details of approved BB makes). Do not use black bb's made by ICS, Aim or other makes. Some Bio bb's also should be avoided.
If a Gas product is being covered under our warranty then our warranty will be void if the item has been used with anything other than the correct gas for that gun(144a for plastic guns, green gas for metal guns, Abbey Ultra for any. Please check at time of purchase.
Your Airsoft Armoury warranty is also invalidated if:
The product has been altered or adjusted in any way from its original format (unless carried out by our engineers)
Any repairs or maintenance to the item(s) have been carried out by any non Airsoft Armoury personnel
Our tamperproof safeguards are damaged or have been removed in any way.
A fault has arisen from the use of poor quality sub standard BB's
You use any gas other than 144A in plastic GBB's.
Airsoft Armoury may change the terms and conditions of our warranty from time to time.
English law governs these conditions of use and any dispute connected with this site is subject to the exclusive jurisdiction of the English courts.
Tokyo Marui, Classic Army, Intruder Shop(new), G&G Perfect, G&P, Blaster, Blaster Devil, Madbull, SIIS, Marushin, Maruzen, Goldfire, Q-Bullet, King Arms, TM, and KSC
If you need to reach us, please email us using the link on the store page, alternatively, you can call on:
or write to us at:
Viking Airsoft Armoury
3 Chalfont House
Chalfont Station Road
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.|
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting your name and the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
Please note: Unfortunately we cannot accept returns, make cancellations, or issue refunds on guns which have been two toned unless they are faulty,
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
3, Chalfont House, Chalfont Station Road, Little Chalfont, Bucks, HP7 9PS. firstname.lastname@example.org ©2013 Airsoft Armoury